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Terms & conditions

The ground rules for using 400Tools. In short: use the tools lawfully, your documents stay yours, Premium is cancel anytime, and we keep things as simple as the product.

Last updated: October 12, 2026

1. Acceptance of these terms

These Terms & Conditions ("Terms") govern your use of 400Tools.com and its tools, features, and services (collectively, the "Service"), operated by 400Tools ("we", "us"). By accessing or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.

If you use the Service on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.

2. The service

400Tools provides browser-based tools for working with PDF and related document formats — including merging, splitting, compressing, converting, editing, signing, and protecting documents. Features may be added, changed, or removed over time as we improve the product.

The Service is provided both free of charge (subject to limits described in section 7) and as a paid Premium subscription (described in section 8).

3. Accounts

You can use the free tools without an account. An account is required to purchase or manage Premium and to sync settings across devices.

  • You must provide accurate information and keep your credentials confidential.
  • You are responsible for all activity that occurs under your account.
  • Tell us promptly at the contact details in section 16 if you suspect unauthorized access.
  • You must be at least 13 years old (or the age of digital consent in your country) to create an account.

4. Acceptable use

You agree to use the Service lawfully and responsibly. You must not:

  • Process documents you do not have the right to access, modify, or convert — for example, circumventing passwords or restrictions on files you do not own or lack authorization to open.
  • Use the Service to create, process, or distribute unlawful content, infringe intellectual property rights, or violate anyone's privacy or confidentiality obligations.
  • Attempt to probe, scan, overload, or disrupt the Service, circumvent usage limits, or access the Service through automated means (scraping, bots) except through an official API where one is offered.
  • Resell or white-label the Service, or misrepresent your output as originating from elsewhere in a way that deceives others.
  • Use the Service for any purpose prohibited by applicable law.

We may suspend or terminate access for anyone who breaches these rules.

5. Your content and documents

You retain full ownership of every document you process and every result you generate. We claim no rights over your files or their contents.

To operate the Service, you grant us a limited, non-exclusive license to process your files strictly as needed to deliver the feature you requested (for example, merging the PDFs you selected). This license exists only for the duration of processing — as described in our Privacy Policy, browser-processed files never leave your device, and server-processed files are deleted immediately after the result is delivered.

You are solely responsible for your documents, including their legality, accuracy, and your right to process them. You should keep your own backups — the Service is a processing tool, not a storage or archival service.

6. Intellectual property

The Service itself — including its design, branding, logos, text, and software — is owned by 400Tools and protected by intellectual property laws. These Terms do not grant you any right to copy, reverse engineer (except where such restriction is prohibited by law), or redistribute the Service or its branding.

Feedback you send us may be used to improve the product without obligation to you.

7. Free plan

Core tools are free for personal and commercial use, subject to fair-use limits which may change over time — currently files up to 50 MB and PDFs up to 100 pages, plus rate limits that protect the service for everyone.

Free use is provided "as is" without guaranteed capacity or priority. We may adjust limits, and we may offer or require Premium for usage beyond them.

8. Premium subscriptions

Billing

  • Premium is billed in USD through our payment provider, Paddle, either monthly or annually depending on the plan you choose.
  • Subscriptions renew automatically at the end of each billing period unless cancelled beforehand.
  • Prices may change with at least 30 days' notice; changes apply from your next renewal after the notice date.

Cancellation and refunds

  • You can cancel anytime from your billing portal. Cancellation stops the next renewal; you keep Premium access until the end of the period already paid.
  • Refunds are handled according to the refund policy shown at checkout and required by local consumer law. Where a mandatory right of withdrawal applies (for example EU consumers within the statutory cooling-off period), that right is unaffected.

Chargebacks

Please contact us before initiating a chargeback — most billing questions are resolved quickly. Unreasonable chargebacks may result in account suspension.

9. Advertising

To keep the free tools free, 400Tools may display advertisements served by third-party advertising networks, including Google AdSense. Ads are clearly distinguishable from our own content.

  • Advertisements are the property of their respective advertisers. We do not endorse, and are not responsible for, the content of any advertisement.
  • Advertising may be personalized using cookies and similar technologies as described in our Cookie Policy and Privacy Policy. You can manage ad personalization through Google Ads Settings and industry opt-out tools.
  • You must not generate invalid clicks or impressions on advertisements by any means, including automated tools, bots, encouraging others to click ads, or misleading users into interacting with ads. Doing so breaches these Terms and Google's advertising policies, and may result in suspension.
  • You must not interfere with the proper delivery of advertisements, including by blocking ads in a way that breaches these Terms while continuing to use the free service at scale.

10. Third-party services

The Service relies on third-party infrastructure (such as Supabase for accounts and Paddle for payments) and may link to third-party websites. We are not responsible for the availability, content, or practices of third parties. Your use of a third-party service is governed by that party's own terms.

11. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

In particular:

  • Conversion and OCR output depends on the complexity of your source files and may differ from the original layout. Review results before relying on them.
  • We do not warrant that the Service will be uninterrupted, error-free, or available at any particular time.
  • Nothing in the Service constitutes legal, financial, or professional advice. E-signatures created by the visual signing tools are your responsibility to validate for legal adequacy in your jurisdiction.

12. Limitation of liability

To the maximum extent permitted by law, 400Tools and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or business opportunity, arising from or related to your use of the Service.

Our aggregate liability for any claim arising out of or relating to the Service shall not exceed the greater of (a) the amount you paid us in the 12 months before the claim, or (b) USD $50 if you are on the free plan.

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted.

13. Termination

You may stop using the Service at any time and delete your account from your settings or by contacting us.

We may suspend or terminate access if you breach these Terms, if required by law, or to protect the Service and its users. Sections that by their nature should survive termination (including ownership, disclaimers, liability limits, and governing law) survive expiration.

14. Changes to these terms

We may update these Terms as the Service evolves. The "Last updated" date at the top will change when we do. Material changes will be highlighted on the site or notified to signed-in users where appropriate. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

15. Governing law

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles. The courts of England and Wales shall have exclusive venue, except where consumer protection law in your country of residence grants you the right to sue in your local courts.

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force. Our failure to enforce a provision is not a waiver of it.

16. Contact

Questions about these Terms? Contact us through the Contact page or the channels listed in the footer. For privacy requests, see the Privacy Policy; for vulnerability reports, see the responsible disclosure process on our Security page.

Simple tools, fair terms

No hidden clauses — just use the tools responsibly and your documents stay yours.

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